Your commonsku onboarding success plan
Preparation, implementation, success.
See the first 90 days on commonsku.
Preparation, implementation, success.
See the first 90 days on commonsku.
Purchasing software is both exciting and daunting. You have so many new tools at your disposal... but where do you start? That's what our customer success team is here for, as they guide you through a custom onboarding journey for your unique setup. They’ll be with you from the beginning and won't stop supporting you until you hit your 1000th sale.
So let’s start at the beginning. Here's what you can expect in the first 90 days with commonsku.
Preparation is the key to success. During the first 30 days on commonsku, you’ll work closely with the success team to ensure you’re prepared for all the orders to come. That includes getting used to dashboards, importing your client list, and completing orders.
There are so many tools available in commonsku. After you’ve got the basics down, our team will guide you through advanced tools in the platform. The decorator matrix, collaboration requests, and WIP report are a few features that will help you work efficiently and scale.
You’ve been live for a few weeks and orders are rolling through. Presentations are constant, your Dashboards are populating, and you’re starting to put through ePOs. Now is when we’ll build Shops and Client portals to take your client's breath away, and put the finishing touches on your system.
You’re on your way to 20% growth in your first year.
Have questions? Want to add staff to your platform? Our Customer Success Team is accessible in-app through our live chat. We operate Monday through Friday from 9 am - 8 pm EST. Outside of these hours, we have a support email your team can use for emergencies.
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